CHC52021 Diploma of Community Services
CRICOS Course Code: 114288J
Course Description
This qualification reflects the roles of community service workers involved in the delivery, management and coordination of person-centered services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
At a Glance
Intake
Refer to Intake Dates
Course Duration
78 weeks (Including 18 weeks term breaks)
Study Mode
Face-to-face on-campus delivery
Scheduled Contact Hour
20 hours / week
Work Based Training
200 hours
Qualification
CHC52021 Diploma of Community Services
Delivery Locations
Melbourne, Hobart
Find more on the National Register
Units of Competency
Consistent with the qualification packaging rules, the units listed below will be delivered in this qualification. The code and title of each unit is provided including an indication of unit type:
Total Number of Units = 12
- 12 Core Units
- 8 Elective Units
Unit Code | Unit Title | C / E |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
HLTWHS003* | Maintain work health and safety | Core |
CHCCCS007 | Develop and implement service programs | Core |
CHCCSM013* | Facilitate and review case management | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCDIV001 | Work with diverse people | Core |
CHCCCS004 | Assess coexisting needs | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCDEV005* | Analyse impacts of sociological factors on clients in community work and services | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCCOM003 | Develop workplace communication strategies | Elective |
CHCDIV003 | Manage and promote diversity | Elective |
CHCCCS003 | Increase the safety of individuals at risk of suicide | Elective |
CHCCSM012* | Coordinate complex case requirements | Elective |
CHCCDE027 | Implement community development strategies | Elective |
CHCCSL001 | Establish and confirm the counselling relationship | Elective |
CHCDEV004* | Confirm developmental status | Elective |
CHCFAM003 | Support people to improve relationships | Elective |
Note: Units marked with asterisk (*) must be completed through Work Based Training, while unmarked units can be completed in TasCollege simulation.
Age Requirements
All applicants must be aged 18 years or over at the time of applying for admission to TasCollege.
English Language Requirements
Where an applicant’s first and primary language is English, the applicant must provide evidence of English being the main national language of their country of origin on their passport.
International students must be able to demonstrate at a minimum, the following English language capabilities:
- IELTS (Academic) overall band score of 6.0 (No less than 5.5 in each module); or
Any one of the following:
- Educated for 5 years in an English-speaking country; or
- Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
- The student has successfully completed Advanced Level (General English) or higher certificate from a CRICOS registered English language training provider.
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0
Future Pathways
Employment Pathway:
After successful completion of the course, students may gain employment in a variety of employment options. Occupational titles may include, but are not limited to:
- homeless support worker
- child protection worker
- community services worker
- family support worker
- program facilitator
- group facilitator
- Welfare worker
- case worker.
Study Pathway
Students who complete this course may wish to continue their education into such courses such as:
- CHC50321 Diploma of Child, Youth and Family Intervention
- CHC62015 Advanced Diploma of Community Sector Management
- CHC82015 Graduate Certificate in Client Assessment and Case Management
- Bachelor of Social Work
Language, Literacy, Numeracy and Digital (LLND) Skills
TasCollege also conducts the LLN test using LLN Robot during the orientation to assess the students’ support requirements during their course. For those students who do not meet the required LLN benchmarks at specific AQF levels, LLN Robot generates and provides supplementary documents and additional support tailored to each student’s needs. Students are required to complete the supplementary documents and submit them to the Academic Manager.
A student is deemed competent in the digital aspect of the LLND requirement upon successfully completing the LLN Robot test using a computer. This ensures they have demonstrated the necessary digital skills, such as logging into a computer, using email for communication, and navigating websites to complete forms and exams, which are essential for their academic success at TasCollege.
Additional support is provided to students by the TasCollege student support team to gain the skills they need to succeed in their training, demonstrating our commitment to helping everyone learn, and ensuring that each student is well supported in their educational aspirations.
Application & Enrolment Process
- Complete student application form and provide required documents.
- If approved, offer letter with a student agreement will be issued.
- Sign and acknowledge the terms and return the student agreement to TasCollege.
- Pay your tuition fees as per the agreed schedule on the agreement.
- Once payment is received, TasCollege will issue you a Confirmation of Enrolment.
- Attend orientation, complete LLN (Language Literacy and Numeracy) test, and officially commence your course.
Description
- To apply for this course, please click here: Apply Now!
- Refer to our Agent List to apply via TasCollege Certified Agents: Agents List.
- To find the fees for this course: Fees Schedule.
- For further information, feel free to email us at [email protected]
Last Updated: September 2025
Next Review Date: December 2027
Recognition Process
TasCollege offers Recognition of Prior Learning (RPL) and credit Transfer (CT) to students through the enrolment process.
Please refer to the TasCollege Recognition of Prior Learning (RPL) & Credit Transfer (CT) Policy or contact TasCollege admin staff or an agent representative.
