CHC33021 Certificate III in Individual Support
CRICOS Course Code: 114289H
Course Description
This qualification reflects the role of individuals in the community, home, or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centered support to people who may require support due to aging, disability, or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
At a Glance
Intake
Refer to Intake Dates
Course Duration
52 weeks (Including 12 weeks term breaks)
Study Mode
Face-to-face on-campus delivery
Scheduled Contact Hour
20 hours / week
Work base training
120 hours
Qualification
CHC33021 Certificate III in Individual Support
Delivery Location
Melbourne
Find more on the National Register
Units of Competency
Consistent with the qualification packaging rules, the units listed below will be delivered in this qualification. The code and title of each unit is provided including an indication of unit type:
Total Number of Units = 15
- 9 Core Units
- 6 Elective Units
Unit Code | Unit Title | C / E |
CHCCCS031 | Provide individualised support | Core |
CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
CHCCCS040* | Support independence and wellbeing | Core |
CHCCCS041 | Recognise healthy body systems | Core |
CHCCOM005 | Communicate and work in health or community services | Core |
CHCDIV001 | Work with diverse people | Core |
CHCLEG001 | Work legally and ethically | Core |
HLTINF006* | Apply basic principles and practices of infection prevention and control | Core |
HLTWHS002* | Follow safe work practices for direct client care | Core |
CHCAGE011* | Provide support to people living with dementia | Elective |
CHCAGE013 | Work effectively in aged care | Elective |
CHCDIS011* | Contribute to ongoing skills development using a strengths-based approach | Elective |
CHCDIS012 | Support community participation and social inclusion | Elective |
CHCCCS036 | Support relationships with carer and family | Elective |
CHCCCS017 | Provide loss and grief support | Elective |
Note: Units marked with asterisk (*) must be completed through Work Based Training, while unmarked units can be completed in TasCollege simulation.
Age Requirements
All applicants must be aged 18 years or over at the time of applying for admission to TasCollege.
English Language Requirements
Where an applicant’s first and primary language is English, the applicant must provide evidence of English being the main national language of their country of origin on their passport.
International students must be able to demonstrate at a minimum, the following English language capabilities:
- IELTS (Academic) overall band score of 6.0 (No less than 5.5 in each module); or
Any one of the following:
- Educated for 5 years in an English-speaking country; or
- Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
- The student has successfully completed Advanced Level (General English) or higher certificate from a CRICOS registered English language training provider.
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0
Future Pathways
Education Pathways
- Graduates may progress to higher-level qualifications such as:
- CHC43121 Certificate IV in Disability
- CHC43015 Certificate IV in Ageing Support
- CHC52021 Diploma of Community Services
- Diploma of Nursing (with additional entry requirements)
These pathways allow for specialisation and advancement into supervisory, case management, or clinical roles.
Career Pathways
Students who graduate from the course will prepare them to pursue roles such as:
- Aged Care Worker
- Disability Support Worker
- Home Care Assistant
- Personal Care Assistant (PCA)
- Residential Support Worker
Language, Literacy, Numeracy and Digital (LLND) Skills
TasCollege conducts the LLND test using LLN Robot during the orientation to assess the students’ support requirements during their course. For those students who do not meet the required LLND benchmarks at specific AQF levels, LLN Robot generates and provides supplementary documents and additional support tailored to each student’s needs. Students are required to complete the supplementary documents and submit them to the Academic Manager.
A student is deemed competent in the digital aspect of the LLND requirement upon successfully completing the LLN Robot test using a computer. This ensures they have demonstrated the necessary digital skills, such as logging into a computer, using email for communication, and navigating websites to complete forms and exams, which are essential for their academic success at TasCollege.
Additional support is provided to students by the TasCollege student support team to gain the skills they need to succeed in their training, demonstrating our commitment to helping everyone learn, and ensuring that each student is well supported in their educational aspirations.
Application & Enrolment Process
- Complete student application form and provide required documents.
- If approved, offer letter with a student agreement will be issued.
- Sign and acknowledge the terms and return the student agreement to TasCollege.
- Pay your tuition fees as per the agreed schedule on the agreement.
- Once payment is received, TasCollege will issue you a Confirmation of Enrolment.
- Attend orientation, complete LLN (Language Literacy and Numeracy) test, and officially commence your course.

Description
- To apply for this course, please click here: Apply Now!
- Refer to our Agent List to apply via TasCollege Certified Agents: Agents List.
- To find the fees for this course: Fees Schedule.
- For further information, feel free to email us at [email protected]
Last Updated: August 2025
Next Review Date: December 2027
Recognition Process
TasCollege offers Recognition of Prior Learning (RPL) and credit Transfer (CT) to students through the enrolment process.
Please refer to the TasCollege Recognition of Prior Learning (RPL) & Credit Transfer (CT) Policy or contact TasCollege admin staff or an agent representative.

