We are hiring Trainers/Assessors for the following qualifications.

Note: Delivery of qualification may differ from campus to campus.

• CHC33021 Certificate III in Individual Support
• CHC43015 Certificate IV in Ageing Support
• CHC52021 Diploma of Community Services 
• SIT40521 Certificate IV in Kitchen Management
• SIT50422 Diploma of Hospitality Management
• SIT60322 Advanced Diploma of Hospitality Management 
• ICT50220 Diploma of Information Technology
• ICT60220 Advanced Diploma of Information Technology

Location: Melbourne Campus /Sydney Campus

To be considered for the position of Trainer/Assessor roles for the above qualifications, you must have:

Essential Skills and Experience

As of March 2024, trainers and assessors must hold:

• TAE40116/TAE40122 Certificate IV in Training and Assessment (or its successor)

or

• TAE40110 Certificate IV in Training and Assessment plus the following units:
  • TAELLN411 (or its successor) or TAELLN401A, and
  • TAEASS502 (or its successor) or TAEASS502A or TAEASS502B

or

• a diploma or higher level qualification in adult education.

or

• a credential issued by a higher education provider (as defined by section 16-1 of the Higher Education Support Act 2003) which would enable the individual to satisfy the academic requirements for registration as a secondary school teacher in accordance with the registration requirements in at least one State or Territory, and one of the following credentials or the successor to one of the following credentials:
  • TAESS00011/TAESS00019 Assessor Skill Set or
  • TAESS00024 VET Delivered to School Students Teacher Enhancement Skill Set

Assessors

As of March 2024, anyone who provides assessment only (i.e. does not deliver training) must hold the following:

• TAESS00011 Assessor Skill Set or its successor

or

• TAESS00001 Assessor Skill set plus one of the following:
  • TAEASS502 Design and Develop Assessment Tools or
  • TAEASS502A Design and Develop Assessment Tools or
  • TAEASS502B Design and Develop Assessment Tools

or

• a diploma or higher level qualification in adult education

or

• • a credential issued by a higher education provider (as defined by section 16-1 of the Higher Education Support Act 2003) which would enable the individual to satisfy the academic requirements for registration as a secondary school teacher in accordance with the registration requirements in at least one State or Territory, and one of the following credentials or the successor to one of the following credentials:
    • TAESS00011/TAESS00019 Assessor Skill Set or
    • TAESS00024 VET Delivered to School Students Teacher Enhancement Skill Set.

AND

• Current industry skills directly relevant to the training and/or assessment provided.
• Demonstrable vocational competency at least to the level being delivered and/or assessed – either by holding the competency to be delivered or demonstrating equivalence of competency.
• Ongoing commitment to professional development
• 1 Year of experience in an RTO environment dealing with international students.
• Ability to understand different student needs and is passionate about supporting students.
• Is a team player who is willing to impart knowledge and a willingness to learn and undertake training themselves. 
• Maintain Academic Compliance under AQF standards and RTO Standards 2015 at all times.
• Demonstrated personal qualities of leadership, innovation, and motivation.
• Experience in Axcelerate (Student Management System) is desirable but not essential.
• Working with Children Check (or willingness to obtain upon request).
• Any other associated qualifications would be highly regarded. 

The Role

• Deliver and assess the above-mentioned qualifications;
• Preparation of training sessions including online student support (where relevant);
• Ensure students’ satisfaction benchmarks are met or exceeded.
• Monitoring student academic progress, intervention, and support of student’s progress, ensure student attendance is adequate and intervene when necessary.
• Conduct weekday/evening and/or weekend teaching sessions as required;
• Provide feedback on the course material, contribute to the development of teaching resources, and support development of training & assessment strategies;
• Participate and contribute to moderation and validation processes.

Additional tasks include but are not limited to

• Developing and nurturing links and partnerships with industry, professional bodies, and the wider community.
• Other duties as directed by the management and within the scope of this classification.

To apply, please email [email protected] your resume and a short cover letter setting out what you can bring to the role.

Please note that only shortlisted applicants will be contacted.

We are currently hiring Student Support Officer to join our Melbourne Campus team and Sydney Campus team.

Key Responsibilities 

• First point of contact for students, staff, and external stakeholders, front counter responsibility
• Assist with the organisation of student events, graduation, and orientation programs
• Provide administrative and student support services in relation to enrolments, course advice, data entry, student record keeping, etc.
• Respond to face-to-face, telephone and email enquiries promptly and professionally, in adherence to standards and procedures.
• Actively participate in the continuous improvement of the student experience
• Maintenance of Student records and keep records up to date
• Participate in meetings, as and when required
• Provide quality customer service to students
• Other administrative support and other duties as required

You will need to demonstrate:

• Experience in the education or customer services sector
• Excellent oral and written communication skills
• Excellent interpersonal skills ensuring quality service
• Adaptable to a changing work environment and ability to work under pressure while maintaining high levels of attention to detail and accuracy
• Excellent time management skills, ability to prioritise and a willingness to be flexible in undertaking administrative duties
• Demonstrated computer literacy, including competencies in using Microsoft Word, Excel spreadsheets and student records software

What We Offer

We will provide extensive training and ongoing coaching to ensure your success in your role as well as opportunities to expand your career within the education and training sector.

Only shortlisted candidates will be contacted for an interview.