Student Support

Find out all you need to know about studying at TasCollege.

Before you decide to study at TasCollege we recommend you find out as much as possible about the college, course and the city.

Our Student Support Officers are here to assist you on your education and training journey at TasCollege, and will do their best to make your stay as productive and enjoyable as possible. It is very important to keep a close contact with Student Support Officer during your time with TasCollege.

TasCollege has dedicated Student Support Officer who can assist students with a range of support services that includes:

First point of contact for any queries, advice, concerns, and issues
Orientation and information
Student visa information, conditions, and advice
Requests to changes to enrolment (withdrawal, deferral, change of course, release, COE extensions)
Requests for Extension of tuition fees or Standard Payment (Instalment) Plan
Referrals to professional counselling and medical services and external agencies, emergency aid, financial and legal services

If you would prefer to talk to someone from TasCollege, please book an appointment with Student Support Officer at the College you study.

For Melbourne students: [email protected]

For Hobart Students: [email protected] [email protected]

It is our absolute priority to provide you the support needed to enable you to progress in your study and complete your chosen course.

The Support you need

TasCollege provides students with access to a comprehensive range of books in its own library. These materials may be accessed for study use. Students are reminded to return the borrowed material by due dates and observe copyright laws when using resources. Students will be required to pay for loss or damage to resources.

Students can also get access to the public library, the State Library of Tasmania, which is only a 7-minute walk away from TasCollege. In Melbourne, students have access to a wide network of public libraries, including the City Library, located in the heart of the city, just a short walk or tram ride from central campuses.

TasCollege organises different referencing workshops, formatting workshops, language workshops, and plagiarism workshops to assist students with their assessments. Training and assessment deliberately offered in a relaxed mode without time pressures. It is important that students have access to a range of support mechanisms during their study. One-on-one support sessions at regular intervals for students to review the learning content and engage the student in discussion about the subject matter. If students require assistance or counselling related to study or personal difficulties, they should speak initially with their trainer for a referral to our Student Support Officer. The Student Support Officer will suggest access to specialised support for those who may need further external help or may direct the student to the Academic Coordinator /CEO. Academic Coordinator may also refer the student to professional counsellors. All discussions regarding this area are in the strictest of confidence.

Student mental well-being is important to TasCollege. You may book your appointment with the Counsellor through one of our Student Services Staff at the front desk or directly through the Counsellor Referral services available through Student Support Manager at TasCollege for students. For more information, visit: www.reachout.com.au or contact the numbers below to directly access the counselling services.

Lifeline: 13 11 14 – Website: https://www.lifeline.org.au/

Beyond Blue: 1300 22 4636 – Website: https://www.beyondblue.org.au/

1800Respect: 1800 737 732 – Website: https://www.1800respect.org.au/

Relationships Australia: 1300 364 277 – Website: http://www.relationships.org.au/

Anyone can call the above-mentioned services. These organisations offer a counselling service that respects everyone’s right to be heard, understood, and cared for.

We provide counseling and referral support for accommodation to our students. In central Hobart, you’ll likely be spending $238 per week for a room in a shared house (usually living with professionals and other students), $229 per week for a serviced apartment, or $375 per week for a one-bedroom unit. Additionally, there are homestay options to live with local families that cost around $320 per week. In the suburbs around the city center, a one-bedroom unit is slightly cheaper at an average of $350 per week, while a room in a shared house outside the city goes for around $202 per week depending on the number of bedrooms available.

Whereas in Melbourne, Residential Tenancies Bond Authority, the RTBA is a statutory authority of the Government of Victoria, administered within the Department of Justice and Community Safety.
The Consumer Affairs Victoria website has information about types of rental agreements.

Last Updated: August 2025

TasCollege student orientation is your head-start to the college, giving you the chance to make the special connections you need to transition smoothly into your course. You will also complete your LLN assessment at the time of Orientation prior to the commencement of your chosen course. This LLN assessment will help the college to assess any additional academic support required for you to study and complete your course successfully at TasCollege. This assessment will be conducted online and will take approximately 45-50 Mins to complete. You will be assisted by designated staff on the Orientation day. Our academic team will also assist you to complete the personal details and get your Training Plan on Orientation Day.

Under Australian Government visa regulations, all international students (except those from Norway, Belgium and Swedish students with insurance provided by CSN International or Kammarkollegiet) must have Overseas Student Health Cover (OSHC) before they can apply for a student visa.

International students on a student visa must have health cover for the length of their visa while studying in Australia. Our preferred OSHC provider is BUPA Overseas Student Health Cover. If you wish to choose BUPA OSHC, TasCollege will organise your membership with the provider. The OSHC payment amount will be included on your letter of offer. You are responsible for renewing your health cover with the OSHC provider when it is required.

Once you have enrolled in your course, your OSHC will be ordered.

Your BUPA OSHC membership card will be available from reception approximately 10 days after the commencement of your course.

Should you need your health cover number earlier, please contact the staff at TasCollege reception (+61 03 6240 6705 ). Further details about health cover options are available from BUPA OSHC.

The Department of Health also has information about health cover for students and visitors.

Student Support

Student Support

Find out all you need to know about studying at TasCollege.

The Support you need

TasCollege

Student Services

Admission

Quick Link

Acknowledgement of Country

Student Support

Student Support

Find out all you need to know about studying at TasCollege.

The Support you need

TasCollege

Student Services

Admission

Quick Link

Acknowledgement of Country

Start typing and press enter to search